Hunt group types and features: Mitel 5000
The Mitel 5000 offers two types of hunt group, each with various configurable features. Whether you are a call centre, law firm or garden centre you can easily utilise and adapt hunt groups to meet...
View ArticleMitel 5000 Hunt Group Ring Types
The Mitel 5000 allows for two types of hunt groups to be used. These are UCD (Unified Call Distribution) and ACD (Automatic Call Distribution). UCD uses extensions as it’s users whereas ACD will use...
View ArticleMitel Phone not Receiving Hunt Group Calls
Over the last six months, Denwa have had a few customers call in explaining that they cannot receive any incoming calls through their telephone. Every time this has happened, we noticed that the user...
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